Our guarantees, your tranquilty


Refunds / Exchanges

You have received your order but one or more products don’t correspond to your expectations and you want to exchange them or receive a full refund ?


Orders delivered in France:

You have 14 days to return your product by following the steps  HERE.

Refunds : the return of the parcel is free and must be carried out at least 14 days after the validation of your order on our site. The refund will be made on the bank account used during the order after receipt of the return package and verification of the good state of the products.

Exchanges : the return parcel is free and must be carried out at least 14 days after the validation of your order on our site. The new product will be shipped free of charge upon receipt of the return package and check state of product.


Orders delivered outside France:

Refunds : You will be required to pay for the return of the products to us and must be carried out at least 14 days after the validation of your order on our site. The refund will be made on the bank account used during the order after receipt of the return package and verification of the good state of the products.

Exchanges : You will be required to pay for the return of the products to us and must be carried out at least 14 days after the validation of your order on our site. The new product will be shipped free of charge upon receipt of the return package and check state of product.

Refunds / Exchanges

You have received your order but one or more products don’t correspond to your expectations and you want to exchange them or receive a full refund ?


Orders delivered in France:

You have 14 days to return your product by following the steps  HERE.

Refunds : the return of the parcel is free and must be carried out at least 14 days after the validation of your order on our site. The refund will be made on the bank account used during the order after receipt of the return package and verification of the good state of the products.

Exchanges : the return parcel is free and must be carried out at least 14 days after the validation of your order on our site. The new product will be shipped free of charge upon receipt of the return package and check state of product.


Orders delivered outside France:

Refunds : You will be required to pay for the return of the products to us and must be carried out at least 14 days after the validation of your order on our site. The refund will be made on the bank account used during the order after receipt of the return package and verification of the good state of the products.

Exchanges : You will be required to pay for the return of the products to us and must be carried out at least 14 days after the validation of your order on our site. The new product will be shipped free of charge upon receipt of the return package and check state of product.

Free Shipping

from 300€ order

For deliveries in France:

Delivery in France at home or relay point is offered without minimum purchase.

For any order in stock and validated before 10am and paid by Cb or PayPal, the order will be shipped the same day, the next day for orders placed after 10am.

For orders paid by bank transfer, the order will be shipped the day of its reception.

When the order will be manage by La Poste,  this last one guarantee us a delivery in 24-48h.


For deliveries outside France:

Delivery is offered from 300 € order. For orders under 300 €, please check the price list here.

For any order in stock and validated before 10am and paid by Cb or PayPal, the order will be shipped the same day, the next day for orders placed after 10am.

For orders paid by bank transfer, the order will be shipped the day of its reception.

When the order will be manage by La Poste,  this last one guarantee us a delivery in 48h-96h (depending on the delivery country)

Free Shipping

From 300€ order

For deliveries in France:

Delivery in France at home or relay point is offered without minimum purchase.

For any order in stock and validated before 10am and paid by Cb or PayPal, the order will be shipped the same day, the next day for orders placed after 10am.

For orders paid by bank transfer, the order will be shipped the day of its reception.

When the order will be manage by La Poste,  this last one guarantee us a delivery in 24-48h.


For deliveries outside France:

Delivery is offered from 300 € order. For orders under 300 €, please check the price list here.

For any order in stock and validated before 10am and paid by Cb or PayPal, the order will be shipped the same day, the next day for orders placed after 10am.

For orders paid by bank transfer, the order will be shipped the day of its reception.

When the order will be manage by La Poste,  this last one guarantee us a delivery in 48h-96h (depending on the delivery country)

Secure Payement

On the colabstore.com site, all CB payments are secured thanks to our payment solution STRIPE, leader in on-line payment solutions.

In addition, from the shopping cart to the validation of your order, all steps are performed on encrypted and protected pages. This is also valid for the payment steps by credit card or Paypal.

Secure Payement

On the colabstore.com site, all CB payments are secured thanks to our payment solution STRIPE, leader in on-line payment solutions.

In addition, from the shopping cart to the validation of your order, all steps are performed on encrypted and protected pages. This is also valid for the payment steps by credit card or Paypal.